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The Pointe Shoe Makers Of Hackney

June 5, 2025
by the gentle author

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Photographer Patricia Niven and Novelist Sarah Winman visited the Freed of London factory in Well St to create these portraits of the Pointe Shoe Makers, an elite band of highly-skilled craftsmen who make the satin slippers worn by the world’s greatest ballerinas.

It takes two to three years to become a fully trained Pointe Shoe Maker. Hardly surprising, as each shoe is hand-made and two thirds of these shoes (including the toe ‘blocks’ themselves) are made to a Dancer’s individual specifications. Such specifications are printed onto dockets which the Makers work by. One docket was quite illegible to me – a shorthand code with the only clear words: Hessian, strong, slight taper.

There is something inaccessible and mysterious about this world – from the Makers’ symbols, to the language of the shoe, to the exclusive world of the finished product. And yet, I found the Makers to be a pragmatic group of men, into football not dance, who have become blasé about praise and who all refer to the making of these shoes as a job, irrespective of the beauty, the artistry of the finished product. They live in a world of chiaroscuro, where prima ballerinas, surrounded by bodyguards, turn up in limousines to applaud them whilst they stand at their benches six days a week producing nearly forty shoes a day, a quarter of a million shoes a year.

I asked each man if he had ever tried on a ballet shoe to get a sense of the feel – Never! – Even more remarkable then, to think that each shoe is made by touch, look, and imagination alone.

I asked each man whether he had ever been to the ballet.

I asked each man whether he calls himself a Pointe Shoe Maker or a Shoe Maker.

I asked the Maker Taksim (Anchor) what he would like people to know about his work.

He said, “I wish people could try this job. This is the hardest job I’ve ever done. My hands go numb, and I can’t feel them. Over time you get used to the pain.”

I said, “That’s what ballet dancers say about their feet.”

He said,”Really? So, their feet are our hands.”

Sarah Winman

Taksim known as ‘Anchor’

“I’ve been here for fifteen years. I love my job and no-one tells me what to do. It came easy to me because I used to work in the leather trade and put that experience to good use. I know how the material works and moves.

I haven’t been to the ballet but I have seen my dancers on television – Leanne Benjamin, Jane Taylor to name two. I make Jane Taylor one hundred pairs of shoes a year, all 5 ½ X heel pins. I am proud to make shoes for her. I have met all my prima ballerinas and had photos taken with them. They appreciate us I think.

I have no time to go to the ballet because I work six days a week. I need to rest and put my feet up. I’m a big football fan, enjoying the tennis too, at the moment. We don’t tell people we make ballet shoes, we are just shoe makers. I make thirty-eight pairs a day and am booked up until mid December.

I was born in Cyprus. I never imagined I would have done this. When I came here thirty years ago, I expected to work in a fish and chip shop.”

Taksim’s ‘anchor.’

Taksim’s ‘anchor’ in place upon a pair of his shoes – ballerinas have been known to scratch off their Maker’s symbol to keep him exclusively for her!

Taksim’s work bench.

Fred known as ‘F’

“I was in-between jobs and went to Freed in Mercer St in Covent Garden and learned to be a Maker. I had no idea what I was getting into. My friends all worked in warehouses or were builders so I didn’t tell ‘em what I did until I’d been making shoes for a year.

Have I been to the ballet? No, you’re havin’ a larf, aren’t you?!

When I made my first shoe, I was elated, tell you the truth, that I’d done something. I started off unloading lorries, and it took three months before I got on the bench. Then did soft toes, then hard toes.

I make forty pairs a day and I have a waiting list. I call myself a shoe maker. When you hear a prima ballerina say you’re great, it’s wonderful. Then you hear it so many times…and well…

There’s really nothing glamorous about standing at a bench for ten hours. Do I enjoy making shoes? Look at me. I’m sixty-two and sweating!”

Fred’s ‘F’ on the sole a pair of his shoes.

Fred’s work bench.

Ray known as ‘Crown’

“We are given symbols when we start making shoes, so that if anything is wrong with the shoe they know who to blame! I have been here for twenty-six years. My father-in-law got me a job interview here. I get satisfaction from making the whole shoe myself. Other shoes are made by lots of people.

I love that dancers are wearing my shoes.

You are trained and learn the basics. People teach you their ways and sometimes those ways are conflicting. Then I had to find my own way. There’s a lot of trial and error. I found a style that I like and the dancers like, and I’ve kept to it.

Every dancer likes a different shoe. Each Maker is different – one might use more paste than the other. But dancers come back and stay with you for life. They will tell you what they need.

I’ve never been to the ballet, but if I watch it on the television I look at their feet. I know how to craft the shoe by touch, feel, look. I instinctively know how much paste to use, how much hessian. If the dancer wants a light block she’ll get one. If she wants a shoe with more give I do that. The dancers are fascinated to meet the makers. I make forty pairs a day. I don’t have much time off. People wait weeks to get a shoe from me. I make a lot of shoes for the New York City Ballet.

I love my job. I could never have dreamt of this, or of having my photo taken with dancers or even of someone writing down what I’m saying.

I was born around here – grew up bit with my dad and a bit with my mum. It was all a bit of an adventure. My two daughters take up my time. I made a pair of soft toes for my six year old girl. They don’t do ballet now. They have found their own interests.”

Ray’s work bench.

Ray’s ‘Crown’ on the sole of a pair of his shoes.

Daniel known as ‘Butterfly’

“My wife has been a Pointe Shoe Fitter in the Freed shop since she was sixteen. She was a dancer, went away and travelled the world. We met when she was in the Philippines, and she brought me back with her and we had babies. She went back to the shop and four months ago I started to make shoes here. I have a good teacher in Tksim, he’s a Master.

I do enjoy it. I always found it fascinating when my wife talked about dancing and shows and make-up. I always had the curiosity. Always thought, I want to be part of all that.

I haven’t been to the ballet yet, but I’ve watched it on Youtube.

Since I’ve been making shoes, I look at the dancer’s feet. I used to be a tight-rope walker and a trapeze artist. When I was a trapeze artist, I had to wear a leather glove. We made the leather gloves ourselves and the leather was so important. I understand how the leather is important for the shoe, I’d never realised it before.

I will call myself a Pointe Shoe Maker.I make twenty-four shoes a day. It has come naturally to me, but it’s very hard work. My hands and my shoulders ache. This here is the first ever shoe I made here. It gives me great satisfaction because it is a very important shoe – because this is a shoe that is not to be worn everyday in the street.

It’s craftsmanship.”

Daniel’s first shoe with his ‘Butterfly’ mark on the sole.

Daniel’s mark.

At Daniel’s work bench.

Alan known as ‘Triangle’

“I started next door in Despatch and then I was given the opportunity to come here and make shoes. I made my first pair of shoes nine years ago. Dancers come here and they thank us and applaud us.

I have been to the ballet once. I can’t remember what it was – it wasn’t really my cup of tea. I’m a DJ and prefer a different dance. My kids do ballet and I’ve made one of them a pair of shoes

I call myself a shoe maker.

If I wasn’t here, I would be painting or decorating or a barman.

We don’t see what other people see. You see something beautiful. I see a finished product, a skilled job well done.”

One of Alan’s shoes with his ‘triangle’ on the sole.

An order with the customer’s specifications.

When the block and platform have been created – this is the moment when it rests ghostly on Pointe, unaided, perfectly balanced, dancing its own breathtaking dance.

Alan’s work bench

Darren Plume, Quality Controller & Manager of the London Makers

“My grandfather worked as a storeman here thirty years ago. I left school and joined here when I was fifteen and a half years old. I started off unloading lorries, making tea, that sort of thing. I’ve been here twenty-six years now and have done mostly everything. I took over jobs as people left or retired. I never thought about leaving because I’m happy with what I do.

It’s the people who made me want to stay. I had a lot of father figures. I’ve known Ray (Crown) twenty-six years and we see each other more than we see our own families. My mates used to think I was nuts working here because they were all on building sites, but then they saw the dancers who came in and they changed their minds.

The Makers know more about the shoes than I do. The shoes go into the ovens overnight to bake and harden the block and, first thing in the morning, I check every one of them – that’s my responsibility. I also liaise with the dancers, because if they have a problem they’ll ask to visit us.

Once I used to be in awe of them, now I think they might be a little in awe of us. No shoes, no dance. The dancers rely on us a lot. Their Maker would only have to get an injury and psychologically it could affect them quite a bit.

I’ve been to the ballet twice. I saw Swan Lake at the ENO in the round five years ago. We took a Maker’s bench down there and made shoes in the foyer for the audience to see what we did. Three, four hundred people wanted to shake our hands.

When I was watching the ballet I was only looking at the shoes.

This job’s a bit like a fairytale. You can get caught up in the moment. Some days it flows, some days it’s a pig’s ear and some days you’re as happy as Larry. The most important thing as a manager is to listen to people. Then buy ‘em a coffee and make ‘em happy.”

Photographs copyright © Patricia Niven

You may also like to read about

At Freed of London, Ballet & Theatrical Shoemakers

Michelle Attfield, Pointe Shoe Fitter

11 Responses leave one →
  1. David Comtesse permalink
    June 5, 2025

    Wonderful, engaging story. An exquisite example of a meeting between the Artisan & the Artist & a testament to why one can’t exist without the other. We all see a little of ourselves in each camp.

  2. Charlotte Browne permalink
    June 5, 2025

    Fascinating insight into the world of ballet shoemakers – modest people making an extraordinary shoe.

  3. June 5, 2025

    The Victorian Ballet Shoe Makers of Stepney

    When my Lithuanian grandfather first came to London in 1894 he ran a flourishing cottage industry from his tiny home in Planet Street Stepney.
    Other Lithuanians came and they spent all day sewing, glueing and hammering ballet shoes. At the end of the day he took all the completed shoes tied on a long stick to the wholesaler who then paid him. The money was then shared out amongst the others.

    I remember my great aunt remarking that they used to hammer and bang these things on their knees. She winced as she told me. I notice there are knee-shaped lasts on the benches of these craftsmen.
    For more info on these Lithuanians please contact me. I’m the old guy on Facebook. Peter Kurton

  4. Anthony Quinn permalink
    June 5, 2025

    What a brilliant piece: strange, intricate, revelatory and very touching. It tells you about a world you didn’t know. Hats off.

  5. Valerie Cottle permalink
    June 5, 2025

    What an absolutely fascinating story! How seldom when we watch something like a beautiful ballet performance do we think about all the unseen people, like these men at Freed of London, whose skills are essential for the onstage miracle to work. ‘Spitalfields Life’ is a daily treat – Thankyou.

  6. June 5, 2025

    A great report on this craftsmanship. I didn’t know until now that these gentlemen are practically the exclusive suppliers for the ballet dancers. And they are absolutely irreplaceable!

    Love & Peace
    ACHIM

  7. Milo permalink
    June 5, 2025

    The more juvenile side of me would say I didn’t get the pointe of that piece. But I did and once again I’m in awe – and a little jealous frankly – of these artisans and of all the craftspeople who you manage to unearth in their burrows both in London and elsewhere.

    To be able to go to bed at night knowing you are part of a tiny band of gifted makers, that dwindling few who continue to create beautiful objects, must be so intensely satisfying. AND you get paid! Beats working at ‘Pret’ any day.

  8. Ann permalink
    June 5, 2025

    What a brilliant article. I remember being taken to buy my first pair of Freed ballet shoes at the age of 10. (I was a later starter). I always think of them when I pass the factory in Hackney. You gave us a fabulous insight into the wonderful work that they do.

  9. C Scofield permalink
    June 5, 2025

    Their creations- and this, yours – fascinating!

  10. June 5, 2025

    THIS is why we love Spitalfields Life. You anticipate that we will want to know every thing,
    and reward us accordingly. I love meeting these stalwart, hard-working men — and seeing their
    “marks”, and knowing more about the specialized job they do. I love the concept of strong capable craftsmen supporting the creative efforts of (also) hard working career dancers. So much intentionality going into everything, both on-stage and behind-the-scenes. We live near one of the preeminent dance venues in the US, Jacobs Pillow, and I will never see a ballet dancer without thinking of the shoe makers! It all counts. And takes a village.

  11. Nick Orloff permalink
    June 14, 2025

    Dear Gentle Author,

    For no good reason your website fell off my reading list.

    After reading this, I’ll be back every day to find the latest posts.

    What a wonderful article.

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